Staff Support & Training

CCPS staff should be able to focus on students and instruction. Information & Technology Services partners with schools and departments to support the devices, accounts, networks and digital services staff use every day.

Support when you need it

For a technology issue, use the district’s established support request process or contact your school or department technology point of contact. Include the device or service involved, what you were trying to do, any error message, and how the issue affects instruction or operations. Do not include passwords or student confidential information in a request.

Learning and classroom integration

Technology support includes helping staff use digital resources with confidence and purpose. Professional learning should be practical and flexible, supporting staff at different experience levels. Classroom tools can help teachers present content, gather feedback, differentiate instruction and create opportunities for student collaboration.

Reliable district systems

ITS supports technology infrastructure and services that enable teaching, communication and district operations. We work with schools to identify needs, resolve issues, protect information and keep services dependable.

Responsible and balanced use

Choose digital tools that serve a clear instructional or operational need. Consider accessibility, privacy and student well-being, and balance screen based activities with other learning experiences.

Explore technology for teaching and learning and privacy, security and responsible use.